Corporate

Our Corporate Office outside San DiegoAbout Us
Contact Information
Easy Ordering
Minimum Order
WASSCO Guarantee
Shipments
Payment
Freight Terms
Sales Tax
Prices
Returns
Ordering Online
International Customers
Privacy Policy
Security
Warning


About WASSCO


Dear Valued Customer:

Welcome to WASSCO where we continue our commitment to having "The Answer" to all soldering, assembly and production equipment needs or problems you may experience. Our mission statement is clear: "WASSCO is a Customer Driven Company." Harmony with our environment continues to be an important issue. Providing "The Answer" to the industry for environmentally safe soldering and cleaning products remains high on our list of customer service priorities.

WASSCO has more that 50 years of industry experience providing quality products to satisfy your electronic assembly needs. An affiliate of Pennsylvania-based Techni-Tool, which was recently acquired by Grainger, all of us at WASSCO truly appreciate your business and are committed to continuing to provide you with the products, solutions, technical expertise and great service you’ve come to expect over the years. We look forward to hearing from you! Call or e-mail us today!


Sincerely yours,


Your WASSCO Sales Team

Contact Information
Sales Office:   Corporate Office:  
Outside California


San Diego

San Diego Fax

Sales E-Mail:

800-4WASSCO
(800-492-7726)

(858) 679-8787

(858) 679-8909

sales@wassco.com

Address:


Telephone:

Fax:
12778 Brookprinter Place
Poway CA 92064

(858) 679-0444

(858) 679-3736

E-Mail Addresses:

 

Webmaster:

General Information:

webmaster@wassco.com

sales@wassco.com

Technical Help:

     
For technical assistance with your application questions or any other queries concerning the tools and products on our site, please e-mail us. One of our experts will contact you as soon as possible to give you the help you need.
It's Easy to Order...
1.  Order by Phone  
  Outside California
1-800-4WASSCO
1-800-492-7726
  San Diego
(858) 679-8787
2.  Order by FAX
(858) 679-8909
3.  Securely order any product online.    

sales@wassco.com
Minimum Order

Our minimum order requirement is $35.00. A $10.00 fee will be assessed for all orders under the minimum.

Satisfaction Guaranteed

If you are not satisfied with the items ordered from our catalog, please return them within 30 days for a prompt credit, refund or replacement. Non-standard, special order and drop ship items are non-cancelable and non-returnable.

Shipments

All in-stock orders are shipped within 24 Business Hours. Business Hours are Monday through Friday, 7:00am to 5:00pm PST.

In stock orders received by 6:00pm EST/3:00pm PST will be shipped the same day on approved credit. We will accommodate your needs; please let us know if you need overnight or 2-day delivery.

All orders ship partial, unless you specify to ship complete in comments.

Payment

We accept Visa, Mastercard and American Express. NET 30 terms are extended to business accounts on approval of credit.

Freight Terms

F.O.B. Poway, CA. Most orders ship U.P.S. unless another carrier is specified.

Freight Charges
Freight charges will be added to your order at the time of shipping.

Hazardous Material (HazMat) Hazardous Material (HazMat) Charge
Product Considered Hazardous, per D.O.T. regulations, can only be shipped within the 48 contiguous United States via UPS Ground. Hazardous material cannot be shipped via air freight. An additional $27.50 shipping charge will apply to each package consisting of hazardous materials. (US only)

Sales Tax

Added to all California customer orders unless a tax exempt certificate is provided at time of purchase.

Prices

Prices are in US Funds, Industrial net and subject to change without notice. For quotations on larger quantities of any item, please contact our nearest location.

Returns

We back our products with a satisfaction-guaranteed 30-day no-hassle return policy. If you’re not satisfied with any product you purchase, excluding hazardous material or custom products, you can return them within 30 days in the original packaging for replacement, credit or a refund. Shipping charges are not refundable.

To return a product, call 1-800-492-7726 for a return authorization number before you send the product back. There is no restocking fee for products returned in saleable condition within 30 days. The return authorization number is only valid for 30 days. A 15% restocking fee will be applied to incomplete returns and products incorrectly ordered by customers. Please include a copy of the packing list or invoice with a reason for the return. We reserve the right to not accept returns after 90 days.

Please send returns to 12778 Brookprinter Place, Poway, CA 92064.

How to Order Online

When viewing any product listed on our site, use the handy button at the bottom of the part description to add the item to your order form. To place an order with us, simply complete the form with the correct products and quantities and hit the process button.

We will confirm your order within 1-4 business hours (Monday - Friday).

International Customers

Your export needs can be met from an inventory representing several manufacturers of quality production soldering materials and supplies. We currently maintain an inventory of over 5,000 different part numbers. The export department can ship to any country in the world except those prohibited by U.S. Law.

Pricing
Pricing on this web site is in U.S. funds.

Minimum Orders
Minimum export order is U.S. $250.00, F.O.B. shipping point. Canada, U.S. Possessions, Embassies and U.S. Government Installations are exempt from the minimum export order requirement.

Payment Terms
Export orders are accepted on the basis of payment in advance of shipment by certified check, bank draft, or wire transfer.

Certified check or bank draft should be mailed directly to:

   WASSCO
   12778 Brookprinter Place
   Poway, CA 92064-6810 U.S.A.

Wire transfer of funds may be advised through our bank:

   Please call (858) 679-8787 for more information.


Letters of Credit
Payment may be made by confirmed irrevocable Letter of Credit provided that the order for export is more than U.S. $1000.00, F.O.B. shipping point. Letter of Credit must be payable at sight, valid for at least 90 days from date of issue, with all bank charges to the account of the buyer.

Term of Sale
Standard export quotation pricing is F.O.B. shipping point, Poway, CA, at which point legal title and responsibility for goods is transferred to the buyer. C&F, C.I.F. and F.A.S. quotation will be offered upon request. Charges for insurance and shipping will be added to the invoice. A handling charge will apply for special consular certification, export documentation or special packaging for sea freight. Buyer is responsible for tariffs or import duties.

Shipping
Orders will ship via the most economical and suitable method, unless other arrangements are made at the time of the order. We reserve the right to select the air carrier, freight forwarder and shipping method to ensure damage free, on time delivery of your merchandise.

Merchandise Return
Please contact WASSCO via FAX for return authorization and instructions. (Shipping charges for returned merchandise are to be paid by the buyer.)

Electrical Equipment
All electrical equipment contained in our catalog is 110VAC / 115VAC, 60Hz. Quotations of price on 220VAC, 50Hz, electrical equipment can be furnished upon request.

Hazardous Materials
Product Considered Hazardous, per D.O.T. regulations, can only be shipped within the 48 contiguous United States. Hazardous material cannot be shipped via air freight.
Privacy Policy
e-mail: 
 
phone: 
(858) 679-0444
(858) 679-8909
corporate
sales
1. 
For each visitor to our site, our Web Server does not recognize the consumers domain name or e-mail address.
2. 

We collect:

A.  The e-mail address of those who communicate with us via e-mail or who give their e-mail address while ordering or catalog request.
B. 

Information on where the consumer was referred from (which search engine) and what keywords were used for the search.

C.  User specific information on what pages consumers access or visit.
3. 
E-Commerce: We are a secure internet website and any confidential information will not be shared with any organization.
4. 
Information that we collect is used to improve the content and flow of our web site.
5. 
Information collected, including names, address and e-mail addresses, is not shared with or sold to any organization.
6. 
We reply by e-mail only to those who correspond with us.
7. 
You will be put on our mailing list by either requesting a catalog or ordering a product.
8. 
Please write, e-mail, or call if you have any further questions regarding our privacy policy regarding our electronic catalog, or regular catalog or mailing list.
Security
Secure Site
SSL Certificate
The Secure Sockets Layer (SSL) is a commonly-used communications protocol for transmitting private documents via the internet securely. SSL uses a cryptographic system that uses two keys to encrypt data - a public key known to everyone and a private or secret key known only to the recipient of the message. Our SSL Certificate is provided by Comodo. Comodo is focused on providing next generation, trust and security enabling products, services and solutions. They secure our e-commerce web site with strong industry-standard 128/256 bit encryption with trusted digital SSL certificate authentication and encryption. Click here for more information on Comodo's SSL Certificate.
Warning
Safe Drinking Water and Toxic Enforcement Act of 1986
Certain products, including solder, fluxes, soldering irons, guns, tips, etc; butane soldering irons and butane, produce chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.